Quality Policy and Objectives

Company Mission, Vision and Values

In the medium term, MARLIN aims to be a reference company in the international market of Granite, Marble and Quartzite Extraction and Marketing sector, offering integrated solutions from extraction to application of materials.

To achieve this vision, it seeks to fulfil its mission by providing its customers with natural stones solutions with attributes of high quality and reliability, ensuring the ability to respond to the varied needs of the market.

It is based on fundamental values of rigor, quality and trust, aiming to meet the needs of the market, providing a specialized service, in order to obtain the respect and satisfaction of its customers.

 

Quality Policy

MARLIN assumes its position as a reference in the international market for extraction, manufacturing, and commercialization of ornamental stones products, namely granite, marble, and quartzite. It governs all its actions based on well-defined guiding principles whose main purpose is to create value for customers and ensure the organization’s sustainable growth.

Management is committed to implementing a Quality Management System based on the NP EN ISO 9001 standard, which complies with applicable requirements, legal requirements, and customer requirements, in order to continuously improve the effectiveness of its system and increase customer satisfaction.

It ensures the availability of resources to meet the requirements of our processes and stakeholders, thus leading to stakeholder satisfaction.

Recognizing the importance of our human resources as the guarantee of the quality of our projects, we strongly invest in their well-being and ensure the appropriate skills for the performance of our functions.

Management is also sensitive to the continuous improvement of quality and environmental issues. It drives responsibility for meeting quality requirements in the processes of all our stakeholders and other companies.

Ensuring quality products to achieve total customer satisfaction, with this satisfaction being the top priority in all our processes.

Our Quality Policy is communicated at all levels of the company, using the most appropriate means of dissemination and presentation.